6/4/2023 0 Comments Wrta bus 15While Lipka made it clear fare-free is off the table for 2020, he kept the door open for some fare-free work in 2021. There are two studies underway right now that will address those issues, and in doing so shed light on the fare-free option. The two areas Lipka is focused on are understanding rider needs and a new fare collection system. “We’re at a crossroads where all the things that are happening in transit are focused on improving the transit for riders. We need to have better customer outreach,” said Lipka. We need to have a better scheduling system.
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